Terms & Conditions
Effective Date: September 16, 2026
Welcome to GraphIgnition.
These Terms & Conditions (“Terms”) govern your access to and use of the GraphIgnition website and your purchase or use of our digital marketing, branding, design, and related services.
By accessing our website, requesting our services, or purchasing services from GraphIgnition, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About GraphIgnition
GraphIgnition provides digital services, which may include digital marketing, branding, graphic design, website-related services, social media services, advertising support, content services, strategy, and other services described on our website or agreed upon with a customer.
Specific services, deliverables, timelines, pricing, and requirements may be established through a proposal, quotation, invoice, order, statement of work, email, or other written agreement.
2. Eligibility
By using our website or purchasing our services, you represent that:
You are legally capable of entering into a binding agreement; and
The information you provide to us is accurate and complete.
If you are purchasing services on behalf of a company or organization, you represent that you have authority to enter into the agreement on its behalf.
3. Services
The exact scope of services will depend on the package, proposal, quotation, invoice, statement of work, or other written agreement applicable to your purchase.
GraphIgnition will make reasonable efforts to provide services according to the agreed scope.
Requests outside the agreed scope may require additional fees, timelines, or a separate agreement.
4. Client Responsibilities
To allow us to provide services effectively, you agree to provide information, materials, access credentials, approvals, feedback, and other resources reasonably required for your project.
You are responsible for ensuring that materials you provide to GraphIgnition do not violate applicable laws or third-party rights.
Delays caused by missing information, delayed approvals, unavailable access, or other client-related issues may affect project timelines.
5. Payments
Unless otherwise agreed in writing, customers are responsible for paying the fees stated in the applicable proposal, quotation, invoice, order, or service agreement.
Payments must be made according to the payment schedule communicated by GraphIgnition.
If payment is late, GraphIgnition may suspend work or services until outstanding amounts are paid.
Any applicable taxes, processing fees, or other charges will be handled according to the applicable agreement and law.
6. Refunds and Cancellations
Because many GraphIgnition services involve customized work, strategy, design, research, time, or digital deliverables, refunds may be limited once work has begun.
Any refund, cancellation, or credit will be handled according to the specific terms provided with the applicable service or agreement.
If no separate refund terms apply, GraphIgnition may determine whether a refund is appropriate based on the work already completed, third-party costs incurred, and circumstances of the cancellation, subject to applicable law.
7. Revisions and Approvals
Where revisions are included in a service package, the number and scope of revisions will be determined by the applicable proposal or agreement.
Customers are responsible for reviewing and approving deliverables.
Once a deliverable has been approved, additional changes may be treated as additional work and may result in additional fees.
8. Digital Marketing Results
GraphIgnition will use reasonable professional efforts to provide the agreed services.
However, digital marketing, advertising, SEO, social media, branding, and related services depend on numerous factors outside our control.
Therefore, GraphIgnition does not guarantee specific sales, leads, rankings, followers, traffic, revenue, advertising performance, or other business results unless a specific written agreement expressly provides otherwise.
Third-party platforms may change their algorithms, policies, pricing, functionality, or availability without notice.
9. Intellectual Property
Unless otherwise agreed in writing, GraphIgnition retains ownership of its pre-existing materials, templates, systems, processes, methodologies, tools, concepts, know-how, and other intellectual property used to provide services.
Upon full payment, and subject to the applicable agreement, customers may receive rights to use final deliverables specifically created for them.
Third-party assets, fonts, stock images, software, plugins, trademarks, platform materials, and other third-party property remain subject to their respective licenses and terms.
GraphIgnition does not transfer ownership of third-party materials unless the applicable license permits such transfer.
10. Client Materials
You retain ownership of materials and information you provide to GraphIgnition.
By providing materials to us, you grant GraphIgnition permission to use, reproduce, modify, and process those materials as reasonably necessary to provide the contracted services.
You represent that you have the necessary rights and permissions to provide those materials to us.
11. Portfolio and Marketing Use
Unless otherwise agreed in writing, GraphIgnition may identify completed work as part of its portfolio or marketing materials.
If a customer requires confidentiality or does not want work publicly displayed, the customer should notify GraphIgnition in writing before the project begins or as otherwise agreed.
12. Third-Party Services
Some services may depend on third-party platforms, software, advertising networks, hosting providers, social media platforms, payment processors, or other services.
GraphIgnition is not responsible for changes, outages, suspensions, restrictions, policy changes, or failures caused by third-party services.
Customers may be required to comply with the applicable third-party terms and policies.
13. Prohibited Activities
You may not use GraphIgnition services or website to:
Violate applicable laws or regulations
Infringe intellectual property or privacy rights
Commit fraud or deception
Distribute malware or harmful code
Conduct unauthorized or abusive activities
Provide materials that are illegal or that you do not have the right to use
Interfere with the security or operation of our website or systems
We may refuse or discontinue services where we reasonably believe a customer’s requested activity is unlawful, fraudulent, abusive, or materially violates these Terms.
14. Confidentiality
Each party may receive confidential information belonging to the other party in connection with a project.
Both parties agree to use reasonable care to protect confidential information and not disclose it to unauthorized persons, except where disclosure is required by law or reasonably necessary to provide the agreed services.
15. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the GraphIgnition website and services are provided on an “as is” and “as available” basis.
GraphIgnition does not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.
Except where expressly stated in a written agreement, GraphIgnition does not make guarantees regarding specific business outcomes from digital marketing or other services.
Nothing in these Terms excludes any warranty, right, or protection that cannot legally be excluded under applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, GraphIgnition will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, data, or goodwill arising from the use of our website or services.
To the maximum extent permitted by applicable law, GraphIgnition’s total liability arising from a specific service will not exceed the amount actually paid to GraphIgnition for that service during the applicable period giving rise to the claim.
This limitation does not apply where liability cannot legally be limited or excluded.
17. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless GraphIgnition and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:
Your violation of these Terms
Your unlawful use of our services
Your violation of third-party rights
Materials or information you provide to GraphIgnition
Your misuse of our website or services
18. Suspension and Termination
GraphIgnition may suspend or terminate access to services or the website where reasonably necessary, including for non-payment, misuse, unlawful activity, security concerns, or material breach of these Terms.
Termination does not eliminate obligations that arose before termination, including payment obligations.
19. Governing Law
These Terms will be governed by the laws applicable to GraphIgnition’s business and the specific agreement with the customer, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.
If your business is registered in a particular U.S. state, the governing-law and dispute-resolution provisions should be customized to that state’s laws and your business structure.
20. Dispute Resolution
Before pursuing formal legal proceedings, the parties agree to make reasonable efforts to resolve disputes by communicating directly and attempting to reach a mutually acceptable resolution.
Nothing in this section prevents a party from exercising rights that cannot legally be waived or from seeking urgent legal relief where appropriate.
21. Changes to These Terms
GraphIgnition may update these Terms from time to time.
Updated Terms will be posted on this website with a revised Effective Date.
Your continued use of the website or services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
22. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
23. Entire Agreement
These Terms, together with any applicable proposal, quotation, invoice, statement of work, service agreement, or other written agreement, constitute the agreement governing the applicable services.
If there is a conflict between these Terms and a separately signed written agreement, the separately signed agreement will control to the extent of the conflict.
24. Contact Information
GraphIgnition
Email: info@graphignition.com
Phone: +1 213-592-5516
For questions regarding these Terms & Conditions, please contact us using the information above.